Business German Compact: Handling difficult Calls

Ines Akrout, an electrical engineer with a Master's from Leibniz University Hanover, brings expertise in technical sales, product management, and global marketing.
Her experience as a trainee at a Japanese company for electrical components, along with her work with NGOs in India, has provided her with deep intercultural expertise.
With a passion for personal growth, she combines her background in NLP and psychology to inspire others, believing that "Nothing is impossible."

Siwar Rais, an electrical engineer with qualifications from the University of Stuttgart and Telecom Paris, brings extensive experience as a PMP-certified project manager. Transitioning into international sales in automation, she applied her technical and intercultural skills to drive business growth and build lasting customer relationships. With her passion and experience, she offers valuable insights to help others develop effective communication strategies and strong professional networks.

“Together, we offer a unique and powerful combination of technical mastery, intercultural expertise, and leadership experience, dedicated to equipping international professionals with the skills needed to thrive in the German industry. ”
Ines Akrout & Siwar Rais